Paypal

Important payment and service information

Last update: 15 February 2012

Print Download PDF

• Create paypal account for secured payment online

 

What is PayPal?

• PayPal enables individuals and businesses to send and receive electronic money online. PayPal also provides other financial and non-financial services closely related to online payments. These services are referred to hereinafter as "service" as a common concept.
• You can use the service to make single or "one-off" payments, or you can open an account with us, which makes it possible for you to make regular payments
• PayPal does not provide credit and / or despositionstjänster

Who provides the service?

• The service is provided by PayPal (Europe) S.à rl et Cie, SCA ("PayPal") to registered users in the European Union (each, a "User")
• PayPal (RCS Luxembourg B 118 349) is duly licensed as a credit institution in Luxembourg in accordance with Article 2 of the law of 5 April 1993 on the financial sector as amended (the "Act") and supervised by the Luxembourg supervisory authority, the Commission de Surveillance Secteur Financier you .

Occasional or "recurring" payments

• If you use the service to make a single payment, we will give you information in connection with the payment, both before and after you have instructed us to make the payment
• This information is made available to you:
  • On the web pages we show you before payments were made
  • In an e-mail that we can send you, and
  • In this notice of "Important payment and service information."
• We do not charge any fee to send a single payment via the service (although a fee may be charged if the transaction involves currency conversion or taken out by another person, such as through your credit card company).
• The information you must provide us to make a single payment covers your credit or debit card information and other information provided on the websites where you ask us to make the payment.
• Payment is made as soon as the payment methods like PayPal have access to permits (which may be the following business day) after you have given us your payment order. If the person you are sending your payment to let us know that they want to make the payment at a later date, we will execute your payment order when they ask us to do it.

Create PayPal Account

• The service allows individuals and companies to open an account maintained by PayPal (an "Account")
• To qualify for an account, the user must:
  • Either be a private person (minimum 18 years) or a company that is able to enter into a legally binding contract, and
  • Completing our registration process to the satisfaction
• As part of our registration process, the user must:
  • Create an email address, which will also serve as "username" and
  • Accept our privacy policy and terms and conditions of the User Agreement, including the policy documents are incorporated into this ("User Agreement")
• Each user must create a password, along with your username (email address) lets you access your account and can use the service
• As part of the registration process, a user can also provide detailed information relating to the sources with which they want to fund their PayPal account (such as information about the user's bank account, debit card or credit card). This is the "payment options".

Types of accounts

• The service offers three account types:
  • Private Account
  • Premier account, and
  • Corporate Account
• The different account types have different functions, including but not limited to different transmit and receive limits. Depending on the payment options can also be an account to receive or not receive some type of payment
• Private accounts are primarily intended for users who just want to send payments.

Fund an account

• To fund an account, the user must either:
  • Buying electronic money from us through his / her payment option. In practice this means that each time a user requests to PayPal to send money, PayPal will charge while the selected amount from the user's default payment options (PayPal balance, bank account, debit card or credit card). PayPal then sends this online payment to the intended recipient, or
  • Approve an online payment issued by us and sent from another PayPal user
• A user's account balance is equal to the amount of electronic money issued by us (whether it is sent to the user of a third party or directly purchased from us)

Make payments

• To make a payment to a third party through the service, providing the user usually the email address of the intended recipient ("Recipient"). This instructs the user to send payment ("sender") us to transfer electronic money from your PayPal account to the recipient's bank account. If payment is refused by the consignee, we will complete the transfer
• Every new account has an initial limit on the amount that a user can send. To increase the "transmission line", the user must verify the information provided to us in connection with your account. Some accounts may, at our discretion, have a lower limit before authentication is required. In addition, certain transactions, at our discretion, not be applicable to a revised increase of transmission line. What type of information required for this verification process varies depending on the jurisdiction in which the user lives, and the type of account he or she has 
• A user can send a payment in multiple currencies, including British Pounds, Euros, Canadian dollars, U.S. dollars, Japanese yen, Australian dollar, Swiss franc, Norwegian krone, Swedish krona, Danish krone, Polish zloty, Hungarian Forint, Czech Koruna, Singapore dollars, Hong Kong dollars, New Zealand dollars, Israeli Shekel, Mexican peso, Argentine peso, Brazilian real, Philippine peso, Thai baht and Taiwanese new dollars.

Receiving payments

• A user can receive a payment through the Service by accepting a payment from another user
• The recipient can return payments or, in some cases, use the Service to deny payments that have been sent by another user

Risk of reimbursement or revocation of a payment

• If a sender does not follow the policy for säljarskydd (see below), and a payment from the sender is attached to a transaction that is subject to a refund or revoked for any reason, the recipient, and not us, is responsible for the amount received with any charges imposed on us as a result of the repayment or withdrawal
• We are not a party and we do not control the outcome of a decision on the recovery and the user must accept the decision of the issuing bank as final and legally binding in connection with a reimbursement dispute.

Policy säljarskydd

• Under certain circumstances, we will not hold the seller of goods who receives a payment via the service charge if the buyer of the goods (ie the person who sends payment) claim that the transaction was unauthorized
• This policy applies when the payment is listed as qualified on the user's Transaction Details page. There are other conditions that determine whether this policy is followed, including:
  • The type of goods purchased;
  • Buyer and seller's residence;
  • The address that the seller sends the item to;
  • Evidence of the delivery method used;
  • The time when the goods were sent after the payment is received;
  • The number of accounts from which payment was made;
  • The involvement of the seller;

No liability for unauthorized use of an account

• While we do not generally responsible for a user's access to and use of this service, we will not keep our users responsible if a third person use their account in an unauthorized manner, provided we are convinced that the user has not acted deliberately to allow a third party access to the username and / or password

Transfer of money to the bank account (redemption of electronic money)

• A user with an account that has a credit balance may at any time ask us to withdraw money from his account. This allows a user to fully or partially redeem the electronic money balance are at their registered bank account, or if applicable, his credit card.
• Under normal circumstances, we lift money from a user's account as soon as the payment methods like PayPal have access to permits (which can be the following business day) after the necessary checks required by us to prevent money laundering, fraud or to confirm the user's identity has been implemented .
• The balance of an account remains valid regardless of how long it has been on account

Fees

• There is no charge to send money through the service (except when currency conversion is required, or if the payment is sent through our retail payment service, or if a sender wants to pay the fee to send a payment "from person to person")
• Fees charged under certain circumstances to:
  • Cover our costs for carrying out withdrawals (in some countries);
  • Receive money (eg depending on the type of account and where the sender is located);
  • Convert currencies;
  • Receiving a recalled transaction;
  • Verify account information (although all fees associated verification of an account-refundable), and / or
  • Receive information about why a payment order may have been denied by us;
  • Choosing to various optional services offered

Quit or limit the use of an account

• Either we or the user may close an account at any time, there is no prescribed time period during which a user is allowed to terminate their account
• We can also restrict user access to the account or the account's functions in certain circumstances

Prohibit or restrict activities

• We do not allow service is used for the treatment of payments in connection with unlawful activities or other types of activities that may be prohibited in accordance with our Acceptable Use Policy
• We can also limit your use of the PayPal service and / or refuse to execute your payment order if this would be a restricted activity under the provisions of our user agreement.

PayPal's protection policy for buyers 

• Our policy for buyer protection helps the buyers of goods who send payments via the service to bring back a certain amount of money from sellers.
• It is applied when the above vendors, under certain circumstances, do not send the promised goods or supply goods as "significantly not as described". 

Settlement of disputes

• We will try to resolve any disputes arising in connection with the Service or the Agreement via our customer service.
• If we can not resolve a dispute, a user can either report the matter to the UK Financial Ombudsman Service when our internal dispute resolution procedures completed, or sue us in the courts of England and Wales (or your local court if you are a consumer). You can also submit a complaint to the European Consumer Centres (ECC-Net). For more information about the ECC-Net and how to contact them at ( http://ec.europa.eu/consumers/redress_cons/ ) You may access and obtain information about the Financial Ombudsman Service at http://www.financial -ombudsman.org.uk. You can also refer any unresolved dispute in writing to our regulator, CSS, at the following address: Commission de Surveillance Secteur Financier you (CSSF) 110, Route d'Arlon L-2991 Luxembourg.

Legal relationship

• The legal relationship with our users to be interpreted in accordance with the laws of England and Wales

Disclaimer. , the above description of the service is only intended as a summary. It does not include all definitions, exceptions, and rules and conditions in connection with the service. Monetary amounts mentioned in this description may be amended from time to time. Some of the properties described above may not be available to all users. The complete terms and conditions stated in our User Agreement which is available from the footer of any page on the PayPal website. This summary is not part of the User Agreement.

Back to top